SUPPORT
Need a hand?
Start with the FAQ and user guide. If they don't resolve your issue, contact us about a problem or how to use the app.
01 / HELP
Check the steps
Permissions, place search, exports, and more, explained with actual app screens.
Open the user guide02 / FAQ
Browse common questions
Things to check for gaps in recording, missing photos, or unavailable Pro features.
Open the FAQContact us
In the app, open Settings → Inquiry / Request / Bug Report. You can also open the same contact form using the link below.
Helpful details for a bug report
- LogMyPlace and iOS versions, and your iPhone model
- What happened, the steps you took, and how often it happens
- Recording switch, location permission, and selected preset
- What you expected to see and what actually appeared